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Docubuilder and Docusign integration not attaching file to row

Matt MayMatt May ✭
in Apps, Integrations, and Add Ons
05/28/21
Answered - Pending Review

Hi there,


I'm using the Docubuilder and Docusing integration and noticed the pdfs are not attaching to the row once completed. From what I have read it seems like this should be happening.


Can someone please help me with this - am I doing something wrong in the settings?


Thank you

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭
    edited 05/28/21

    Hi @Matt May

    I hope you're well and safe!

    Strange!

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

    Let me know what you find out.

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    ✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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