Docubuilder and Docusign integration not attaching file to row

Matt May

Hi there,

I'm using the Docubuilder and Docusing integration and noticed the pdfs are not attaching to the row once completed. From what I have read it seems like this should be happening.

Can someone please help me with this - am I doing something wrong in the settings?

Thank you

Andrée Starå

Hi @Matt May

I hope you're well and safe!

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Let me know what you find out.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!