Smartsheet outlook plug-in is not working with latest outlook version

Ganesh Borgaonkar

Add-in error: this add in seems to be having problems. click restart to try starting it again.

Compatibility problem

An incompatibility piece of software attempted to load along with Microsoft Edge. this can be caused by malware, though it's usually caused by a program that is out of date. very common making sure you have the latest version of that program installed, and that your anti malware software is running an up to date.

error code: STATUS_INVALID_IMAGE_HASH

Attaching the screen shot of error message

My office version is : Version 2105 ( Build 14026.20246 Click to Run)

Looks like Smartsheet plug-in was built on 4/21/2015 version 2.0.6 and never been updates.

Let me know if you have any solution. I raised case with support but no updates yet.

Andrée Starå

Hi @Ganesh Borgaonkar

I hope you're well and safe!

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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