My Smartsheets in a Workspace have all changed to "View-Only".

When logging into the Workspace today, all of the Smartsheets are showing as View Only. How did this happen and what can I do to get these back to their normal settings. Note, I am not the owner. Thank you.

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Julie Kron

    I hope you're well and safe!

    It sounds like it could be one of two things.

    1. Your access changed
    2. The account limit has been reached

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.