Sheets slow to load

jb@59069

We are experiencing very slow load times on everything Smartsheet. Minutes go by with the bar repeating its journey left to right over the words: "Please stand by while Smartsheet is loading."

Sometimes refreshing works, more often it does not.

Then the dreaded: "Due to network connectivity or feature updates, Smartsheet is experiencing slow loading times."

SlowLoad.JPG

This is client invoicing day and I need Smartsheet to function in order to get out invoices out.

Genevieve P.

Hi @jb@59069

The Support team has been able to identify the cause for the slow load times you're experiencing and they've implemented a fix. You can subscribe to updates on this from our Status Page, here: https://status.smartsheet.com/

Cheers,

Genevieve