Smartsheet - Salesforce Connector: Sheets no longer syncing?

Andrew Cotter
Andrew Cotter ✭✭
edited 06/14/22 in Add Ons and Integrations


Our team relies on the Smartsheet/Salesforce connector to keep our project management sheet synced with Salesforce. Unfortunately, sometime on Monday, July 12 the connector stopped syncing and no info or data is being transmitted in either direction (SS --> SF or SF -->SS)

Is there an easy way to re-boot the connector to "wake it up?"

I'm at a bit of a loss.