Is there a maximum amount of visits or hits for an embedded published Smartsheet?

estlin

I'm developing a site for a client who's published a Smartsheet and I'll be embedding the iframe source into a page. They asked the question whether there would be a maximum amount of hits or visits to the page determined by their account (I'm still getting info on whether it's a Business or Enterprise account).

I couldn't find any info on this so I assumed no. Also, we're talking about a quite niche website with probably max 10k visits (not unique) a month, with this page much less so.

Andrée Starå

Hi @estlin

I hope you're well and safe!

As far as I know, there isn't a limit.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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estlin

@Andrée Starå Thank you! Have a good and safe weekend as well.

Genevieve P.

Hi @estlin (and @Andrée Starå)

There is actually a limit for per-minute interactions with a published item based on plan type. Please see the Limits Policy page, here.

"Automated interaction limits apply to, among other things (i) user initiated API calls, (ii) published sheet, report or dashboard loads..."

There is a different number of loads per-minute between Business plans and Enterprise plans, so it would be good to identify what plan type they are on.

Cheers!

Genevieve

estlin

@Genevieve P Thanks, this was the exact info I was looking for.

Andrée Starå

@Genevieve P

I've looked at the limits page a million times (exaggeration) 🤣 , and those numbers mean unlimited to me.