conflict on workflow automations
need some help, please. I have two workflows.
- when status changes to "submitted for review", a request for the update will trigger daily at a certain time based on 2 conditions and set to the reviewer. te reviewer will get one email with a list of items for review - this works the first time I set it, but when i change the time to test again, it sends one email per item.
- The second workflow is supposed to follow the first after the requests have been reviewed where the condition is if "review staus" changes to Reviewed or Rejected, send a request for an update to the resolver - one email per request. this only seems to work when the reviewer request for the update is submitted as one email per review, however, if it is sent as a list, this workflow does not trigger.
- I also tried to add both of them as one workflow rule, but I may not be doing it correctly as it doesn't work.
here are the workflow diagrams:
- submit for review
Update resolver when the request has been reviewed