Data Shuttle - Skipping rows that need to be updated
I am using Data Shuttle to connect to an Excel file in OneDrive. I use a unique identifier column to look up that column in Excel and map it to the Sheet I want data updated to. I mapped the rest of the fields. It worked fine until few days ago. Now it is updating some rows, but not all. the Unique identifier has not changed. I deleted the workflow and created a new one, but it is still skipping some rows that definitely have updates.
Suggestions/help is appreciated. Thank you
Answers
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Hi @amhsus
I hope you're well and safe!
Strange!
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I am having the same issue. There should have been a total of 11 updates, but only 8 were updated while the other 3 were skipped. Is there a way to find the logic behind why certain rows were skipped?
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