Approval workflow filling a text field when declining

Joachim Mund

Hi all,

in an approval workflow we need beside the accept / decline button the ability to enter the reason why the request is declined.

Any idea how to get this?

Thanks and have a nice evening, Joachim

Andrée Starå

Hi @Joachim Mund

I hope you're well and safe!

You can do that by adding a comment through the conversation/comment feature.

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Joachim Mund

Hi @Andrée Starå

thank you,

but comments are not useful, I cannot use them in reports (why it was declined) and I not in PDF documents / google docs add-on

Andrée Starå

@Joachim Mund

I recently developed a solution for a client where we copied the latest comment to a cell on the same row automatically.

Would that work/help?

Joachim Mund

wow @Andrée Starå , yes this could help!

How can I prevent further comments to be copied to the cell? Because only the comment for declining is of interest.

Thanks for your great help

Andrée Starå

@Joachim Mund

Happy to help!

We will need to identify the specific comment in some way if there are more added. So either a specific word, know in what order it's added, or something similar.

Joachim Mund

Thank you, I understand and it is a good solution.

Unfortunately it will not work for managers who should enter their decision without any specific keywords.

I think I will add an appsheet form which will do the job.

Have a nice evening, Joachim

Andrée Starå

@Joachim Mund

Ok.

Yes, AppSheet is an excellent solution as well.

Thanks, and likewise!