Edit link to a widget on dashboard

Tim Dowden

Hello everyone,

I've cloned (copy/pasted) some widgets on my Dashboard but I'm unable to edit the data source for each widget. This is my method: - can anyone notice what I'm missing?

Hover over the widget and click the 3 dots on the top right

Select edit and a new pain opens on the right

Under "data source" click the link "Change"

Navigate to the metrics sheet and select the cell I want to link and click "OK"

This takes me back to the dashboard, - I save and unfortunately the cell in the widget never updates

Curse and repeat 😫

What am I missing? I'd appreciate if someone can put me out of my misery 🙂

Thanks,

Tim

Tim Dowden

Hi everyone

This is just to close the loop in case anyone refences this thread- Thanks to Andree and the Smartsheet Support team who provided this resolution. Your responses were impressively fast !! 😊

Issue: unable to edit Dashboard Widget link

Resolution: The new link was being added correctly but was hidden due to my widgets compressed size. (adding a new link gets appended to an existing link so if the widget is small, the new link may not be visible )

Further comment: Expanding the widget to view a newly added link may change the layout of the other widgets on the dashboard. (Quite annoying) As a suggested work around : 1st added the new link, and then delete the existing/old one. The newly added linked data is then visible.

Thanks again to the Support team and Andree.

Andrée Starå

Hi @Tim Dowden

Strange!

Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Tim Dowden

Smartsheet dashboard link.docx

Hi again Andree,

Thanks for responding so quickly.

I've attached a file that documents the workflow - I hope you can spot my mistake.

cheers

Tim

Tim Dowden

Is it possible to manually edit the link on the dashboard Andree?

Andrée Starå

@Tim Dowden

Happy to help!

That should work!

I'd be happy to take a quick look.

Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

Tim Dowden

Thanks Andree, I just shared with you

cheers Tim

Andrée Starå

@Tim Dowden

Thanks!

I had a look, and yes, it doesn't seem to work.

I'll get back to the post if I discover why it's happening.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Let me know what you find out.

Tim Dowden

Thanks for your prompt reply Andree,

After your reply, I contacted the Smartsheet Support Team. (I avoid asking the same question to different groups simultaneously to avoid duplication.) 😕

I'll let you know their response

cheers

Tim

 

 

Andrée Starå

@Tim Dowden

Excellent!

I'm always happy to help!

Tim Dowden

Hi everyone

This is just to close the loop in case anyone refences this thread- Thanks to Andree and the Smartsheet Support team who provided this resolution. Your responses were impressively fast !! 😊

Issue: unable to edit Dashboard Widget link

Resolution: The new link was being added correctly but was hidden due to my widgets compressed size. (adding a new link gets appended to an existing link so if the widget is small, the new link may not be visible )

Further comment: Expanding the widget to view a newly added link may change the layout of the other widgets on the dashboard. (Quite annoying) As a suggested work around : 1st added the new link, and then delete the existing/old one. The newly added linked data is then visible.

Thanks again to the Support team and Andree.