Where did the row#'s go using @mention in automated tasks?

Jeana

Formerly the @ mention notifications we received in Outlook included a row number. Here’s one from July as an example:

By contrast, here’s one from today—no row number:

Did Smartsheet change this?

Thanks,

Jeana

Genevieve P.

Very strange, I'm glad to hear it's been resolved!

Genevieve P.

Hi @Jeana

The row number should still appear for row-level comments, with the Primary Column's cell data next to it:

If you don't see the Row number, is it possible that this comment is a Sheet Level comment?

Sheet Level comments won't have a row number associated with it in the email:

Let me know if this was the issue!

Cheers,

Genevieve

Jeana

Thanks Genevieve, we found this happened on ROWS but it's since resolved itself, according to other members of my team. I wasn't able to test it after you replied but they say the row #'s are back!

Jeana

Genevieve P.

Very strange, I'm glad to hear it's been resolved!