Turn off the "Get Started" message after a Report is built

Hello.

Is there a way to turn off the "Build Your Report - Get Started" message after the report is built? This popup message continues to show up, even after I have built and saved a Report.


Thank you!


________________________________________

Edward Nadareski

(e): ejnadareski@mmhayes.com

(p): (518) 857-1221

Tags:

Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Edward Nadareski

    Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

Answers

  • Nik Fuentes
    Nik Fuentes ✭✭✭✭✭✭

    I second this question and for added detail contribute that it always happens for me on the first existing report I open after logging in

  • Edward Nadareski
    Edward Nadareski ✭✭✭✭

    Hello.

    Any suggestions on this problem? I was hoping this wouldn't be a big lift to resolve.


    Thank you!


    ________________________________________

    Edward Nadareski

    (e): ejnadareski@mmhayes.com

    (p): (518) 857-1221

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Edward Nadareski

    Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

  • Edward Nadareski
    Edward Nadareski ✭✭✭✭

    Hello Genevieve,

    Thank you very much for the follow up and information provided. Understand and look forward to hearing about how this might be resolved.

    Thanks again! -Edward


    ________________________________________

    Edward Nadareski

    (e): ejnadareski@mmhayes.com

    (p): (518) 857-1221