Turn off the "Get Started" message after a Report is built

Edward Nadareski

Hello.

Is there a way to turn off the "Build Your Report - Get Started" message after the report is built? This popup message continues to show up, even after I have built and saved a Report.

Thank you!

Genevieve P.

Hi @Edward Nadareski

Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

Cheers,

Genevieve

Nik Fuentes

I second this question and for added detail contribute that it always happens for me on the first existing report I open after logging in

Edward Nadareski

Hello.

Any suggestions on this problem? I was hoping this wouldn't be a big lift to resolve.

Thank you!

Genevieve P.

Hi @Edward Nadareski

Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

Cheers,

Genevieve

Edward Nadareski

Hello Genevieve,

Thank you very much for the follow up and information provided. Understand and look forward to hearing about how this might be resolved.

Thanks again! -Edward