Turn off the "Get Started" message after a Report is built

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Hello.

Is there a way to turn off the "Build Your Report - Get Started" message after the report is built? This popup message continues to show up, even after I have built and saved a Report.


Thank you!


________________________________________

Edward Nadareski

(e): ejnadareski@mmhayes.com

(p): (518) 857-1221

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Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓
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    Hi @Edward Nadareski

    Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

    Cheers,

    Genevieve

Answers

  • Nik Fuentes
    Nik Fuentes ✭✭✭✭✭
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    I second this question and for added detail contribute that it always happens for me on the first existing report I open after logging in

  • Edward Nadareski
    Edward Nadareski ✭✭✭✭
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    Hello.

    Any suggestions on this problem? I was hoping this wouldn't be a big lift to resolve.


    Thank you!


    ________________________________________

    Edward Nadareski

    (e): ejnadareski@mmhayes.com

    (p): (518) 857-1221

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓
    Options

    Hi @Edward Nadareski

    Thank you for bringing this to our attention! I've checked in with our Support team and the pop-up helper window appearing on the first report after each login is a known issue that they're looking into fixing. I don't have an ETA for when this will be resolved, but our team is aware of the issue and is working on it.

    Cheers,

    Genevieve

  • Edward Nadareski
    Edward Nadareski ✭✭✭✭
    Options

    Hello Genevieve,

    Thank you very much for the follow up and information provided. Understand and look forward to hearing about how this might be resolved.

    Thanks again! -Edward


    ________________________________________

    Edward Nadareski

    (e): ejnadareski@mmhayes.com

    (p): (518) 857-1221