Getting the Provision Error
Hello,
Hope you are doing well
I am creating a Project on Control Center but getting the "Provision Status" Error.
I included the Project intake sheet and summary sheet in the blueprint.
Please let me know what I am missing in the process
Thanks,
Kaveri Vipat
Senior Associate - Smartsheet Development, Ignatiuz Software
2023 Core Product Certified
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Best Answer
-
There's a few possible causes for the "failed to copy folder to workspace" error:
- The source folder may have more than 100 objects in it (we recommend keeping it under 75).
- Smartsheet has timed out making a copy of the source folder due to the complexity of the objects it contains.
- There may be too many interconnecting cell-links.
Can you try the following:
In the Smartsheet app, see if you can manually right-click on the source folder and “Save As New” into your Sheets folder in a reasonable amount of time without an error.
- If you encounter an error here contact Smartsheet Support to determine why it is failing in the app.
- If it succeeds but takes a really long time, this indicates an overly complex object structure that could fail in SCC depending on the server load.
Let me know if this helps!
Cheers,
Genevieve
Answers
-
There's a few possible causes for the "failed to copy folder to workspace" error:
- The source folder may have more than 100 objects in it (we recommend keeping it under 75).
- Smartsheet has timed out making a copy of the source folder due to the complexity of the objects it contains.
- There may be too many interconnecting cell-links.
Can you try the following:
In the Smartsheet app, see if you can manually right-click on the source folder and “Save As New” into your Sheets folder in a reasonable amount of time without an error.
- If you encounter an error here contact Smartsheet Support to determine why it is failing in the app.
- If it succeeds but takes a really long time, this indicates an overly complex object structure that could fail in SCC depending on the server load.
Let me know if this helps!
Cheers,
Genevieve
-
Thank you for your response.
I tried to save the folder as save as new and it saved in normal time without any error.
Have a good day
Thanks,
Kaveri Vipat
Senior Associate - Smartsheet Development, Ignatiuz Software
2023 Core Product Certified
Did this answer help you? Show some love by marking this answer as "Insightful💡" or "Awesome❤️" and "Vote Up⬆️"