Getting the Provision Error
Hello,
Hope you are doing well
I am creating a Project on Control Center but getting the "Provision Status" Error.
I included the Project intake sheet and summary sheet in the blueprint.
Please let me know what I am missing in the process
Thanks,
Kaveri Vipat
Senior Associate - Smartsheet Development, Ignatiuz Software
2023 Core Product Certified
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Best Answer
-
There's a few possible causes for the "failed to copy folder to workspace" error:
- The source folder may have more than 100 objects in it (we recommend keeping it under 75).
- Smartsheet has timed out making a copy of the source folder due to the complexity of the objects it contains.
- There may be too many interconnecting cell-links.
Can you try the following:
In the Smartsheet app, see if you can manually right-click on the source folder and “Save As New” into your Sheets folder in a reasonable amount of time without an error.
- If you encounter an error here contact Smartsheet Support to determine why it is failing in the app.
- If it succeeds but takes a really long time, this indicates an overly complex object structure that could fail in SCC depending on the server load.
Let me know if this helps!
Cheers,
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
Answers
-
There's a few possible causes for the "failed to copy folder to workspace" error:
- The source folder may have more than 100 objects in it (we recommend keeping it under 75).
- Smartsheet has timed out making a copy of the source folder due to the complexity of the objects it contains.
- There may be too many interconnecting cell-links.
Can you try the following:
In the Smartsheet app, see if you can manually right-click on the source folder and “Save As New” into your Sheets folder in a reasonable amount of time without an error.
- If you encounter an error here contact Smartsheet Support to determine why it is failing in the app.
- If it succeeds but takes a really long time, this indicates an overly complex object structure that could fail in SCC depending on the server load.
Let me know if this helps!
Cheers,
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
-
Thank you for your response.
I tried to save the folder as save as new and it saved in normal time without any error.
Have a good day
Thanks,
Kaveri Vipat
Senior Associate - Smartsheet Development, Ignatiuz Software
2023 Core Product Certified
Did this answer help you? Show some love by marking this answer as "Insightful💡" or "Awesome❤️" and "Vote Up⬆️"
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