Cannot share a workspace
Hi all,
I'm currently trying to share a workspace and I get the following error message: "This workspace can't be shared at this time".
The same error message appears to anyone who is trying to share it with new users.
Is there a reason for that? Could you please help me to solve the problem?
Best!
Answers
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Hi @Teto
Is it possible that the Owner of the workspace has reached a collaborator limit, based on their Account type in Smartsheet? For example, the Pro Plan has a limit of 10 collaborators on an item (see: Complete Features List).
If this isn't the cause, can you try fully logging out of Smartsheet then logging in again, or test it from a different browser? It would also be helpful to see a screen capture of the exact error message you're receiving.
Thanks!
Genevieve
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