Created a form. Need individual email notifications at each form submission.

I created a form with a workflow that is based on when a change is made to the sheet an email notification is sent when triggered. The need from the business unit is have each email notification only containing the one submitted form information. The issue that I am running into is, if multiple forms are submitted during that 1 minute refresh time, it is consolidating the multiple submissions in the email notification instead of an email for each submission. Is there a workflow that would resolve this?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Sblackburn

    I hope you're well and safe!

    You could add a placeholder to force the individual emails.

    Placeholders will generate separate notifications when using placeholders with Alert or Update Request actions in change-based workflows if six or fewer rows are triggered simultaneously. If seven or more rows are triggered at once, the custom subject and body will be removed.

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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