What to do when I can't view/see or see the Shared Filter options while other Users can?

Gene Bernabe

I can't view/see or see the Shared Filter options that a sheet collaborator with Business account created but other collaborators with Free User account can see and use the Shared Filters. What is causing this? I have a Free User account and I have tried signing in and out and refreshing the page to no avail. What should I do?

Andrée Starå

Hi @Gene Bernabe

I hope you're well and safe!

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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