Why isn't the column info showing up on report?

Sara Ross

In a report I created, the info in one of the columns (Fulfillment Due Date History) isn't transferring over from the original smartsheet the report is being derived from. The column in the original sheet does utilize a cross-sheet formula to populate the cells. Would that have anything to do with why the info isn't transferring over to the report?

Original Sheet...

Report....

Thanks!

Paul Newcome

Try removing the column from the report and then re-adding it.

Sara Ross

Hmmm...didn't work.

Paul Newcome

What are you using for the grouping and summary in your report?

Sara Ross

Sara Ross

FYI...I also have another sheet where the row of a request receives a copy when the due date is extended. The info in the Fulfillment Due Date History also isn't showing up there.

Paul Newcome

So this column data is essentially missing from everywhere it is supposed to go after the sheet that is initially collecting the data??

My last thought would be deleting the column and then creating it new from scratch.

Sara Ross

Thanks, Paul.

Paul Newcome

If that doesn't work, you may be left with reaching out to support. Please keep us posted, and sorry I couldn't be of more help.