Dates vanishing in seconds

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Sreerama
Sreerama
edited 11/19/21 in Smartsheet Basics

I have a master spreadsheet in which there are few projects with start and dates I already entered earlier. When I am trying to enter start and end dates to some of the other projects/rows today, the date I am entering immediately vanishing though there are no predecessors or dependencies to that particular task and also after changing the project status too. A ticket has also been raised but I am in the need of an immediate response.

Please help me at the earliest in this,

Thank you all

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