Adding a SmartSheet from Google Drive Shared Drives

mcheung_collabclass

Hello,

I am trying to figure out if there is a way to create a SmartSheet that is stored in Google Drive from a Shared Drive. This might be more of a Google Support question but thought someone here might have an answer!

I have the SmartSheet add-on installed for Drive and I am able to create a SmartSheet from within Google Drive when I am in My Drive. When I click on the big plus, I get the option below. This takes me to create a SmartSheet and it is stored as a file in SmartSheet and also a link to it in Drive, which is very handy since we are using Drive as a central repository across teams.

However, if I go to a Shared Drive, and click on the plus sign, I see no SmartSheet option.

When I click on Connect more apps, and search for SmartSheet, it says it's already installed, which it is.

I'm unclear why Miro seems to show up in both places but not SmartSheet. Is there a setting I am missing? Any ideas would be most appreciated!

Melissa

Genevieve P.

Hi @mcheung_collabclass

I believe it's expected behaviour that you cannot currently create a sheet from a Shared Google Drive, however after you've created the sheet and the link you will be able to move it from your Private Drive to a Shared Drive (see: Create New Sheets from Google Drive)

I hope that helps! If you have additional feedback, please feel free to submit this form to our Product team.

Thanks,

Genevieve

mcheung_collabclass

Great, Thank you Genevieve! Much appreciated.