To Field remains blank despite adding a contact name

IBRIEOG

Hi there,

I have had this issue for some time and only with Firefox browser.

When sending an attachment, I can select a recipient in the To field, but the box remains blank so I cannot check who I have selected. Attachment still sends to the recipient and all other fields remain visible. I'm running the latest version of Firefox and would prefer to continue to use if possible.

Any suggestions on a solution would be greatly appreciated.

Genevieve P.

Hi @IBRIEOG

I'm unable to replicate what you're seeing on Firefox. Is it possible you have an extension or add-on that may be affecting how the values are displayed? See: Step 2: Troubleshoot issues caused by browser extensions

Cheers,

Genevieve

Genevieve P.

Hi @IBRIEOG

I'm unable to replicate what you're seeing on Firefox. Is it possible you have an extension or add-on that may be affecting how the values are displayed? See: Step 2: Troubleshoot issues caused by browser extensions

Cheers,

Genevieve

IBRIEOG

Hi Genevieve,

Thank you. The Language Tool - Grammar and Spell checker add-on was causing the issue

Genevieve P.

Thank you for following-up and letting us know which add-on was causing the issue! That's very helpful.

Cheers,

Genevieve