Users and Accessing Sheets, etc.

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Hi - thanks for reading this.

I'm trying to find some files and asked for access. Was told to search the backend of Smartsheet. (IS there a "backend" of Smartsheet?)

  1. I'm not a system admin. I think that means I can't see anything not in my workspace. Is that correct?
  2. If you're not shared on sheets, can you see all sheets within that company, even if you are a system admin, anyway?

Thanks!

Answers

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @KatieS3941

    It sounds like they may be referring to a Sheet Access Report that a System Admin can download for their organization. This lists all of the sheets owned by users in that organization and the users shared to those items. (See: Admin Center: Bulk Actions and More with User Management)

    However if you're not a System Admin then you won't have access to this report or the Admin Center (which I believe is the "backend" mentioned).

    I would ask your System Admin if they would be able to pull that list for you, so you can see the owner of the items you need access to.

    Cheers,

    Genevieve