...author of the workflow left our org,...and the workflow now is in a disabled state.
It isn't currently possible to transfer the ownership of Jira workflows, you will need to recreate them.
Before you do so, I would suggest creating a generic service account through your IT team to avoid the need to transfer workflows in the future. (The account you use to recreate the workflows must have access to all of the same Jira projects as well as all of the target sheets in Smartsheet.)
There are currently two methods that you can use to recreate the workflows if maintaining the current workflow owners in your Smartsheet account is not an option:
Option 1 - Screenshot the old workflow configuration
Since your user has already left the organization, ask your IT department and System Admin to give you access to the old user's account so that you can login to the connector with their credentials.
Option 2 - Read and translate the Workflow Execution File
If you are unable to access the account, you can obtain a copy of the Workflow Execution file for each of the Workflows to determine how each is setup, then you can map same fields in a new Workflow.
I am looking for a way to set up a report in my parent blueprint so that: Every time a new child project is provisioned, a specific sheet from that project is added to the report at the parent level. The parent report is a collection of that sheet in all child projects. Things I tried that didn't work: -Adding the child…
Right now we have the Business Plan, but I'm considering moving to the Enterprise Plan only to get access to the Work Apps feature. Looking for some real user reviews to determine if it would be worth it. What do you like and not like about the feature?
How do you get the URL for the Calendar so that others can view. I tried the Open Sheet, but cannot find the "Web Form" anywhere.
Help shape the future of Smartsheet.
Share your ideas and feature requests.
©2024. All Rights Reserved Smartsheet Inc.