Is anyone noticing that Smartsheet is partially reloading frequently for the last few days?

Jim Hook

I have dozens of sheets and I've noticed that when switching from one sheet to another, instead of just loading the new sheet, it will briefly look like the whole Smartsheet tab is reloading. It only takes a second or two, as opposed to several seconds to reload the complete app, but it's confusing.

Genevieve P.

Hi @Jim Hook

I haven't personally experienced this recently. There could be a number of reasons that a sheet takes an extra couple seconds to load; it could be due to sheet complexity, or potentially browser extensions, or network issues. I would suggest reviewing these articles to see if any of the suggestions help:

Issue: Smartsheet Is Continuously Loading, Not Responding, or Not Displaying Certain Items

Issue:My sheet is slow to load

Cheers,

Genevieve