Sending a columns with a link it using Docusign?

Kimbh ✭✭✭✭

Hi, When I have a link in a column, then go to send a docusign, it won't send because of the link. Could this be a formatting issue? I would love some thoughts or feedback on this issue.

Thank you


  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @Kimbh

    When you say that it "won't send", are you receiving an error message in Smartsheet or in DocuSign?

    Would you be able to post screen captures of how you're adding the link in the column (direct URL or Hyperlink) and where you're being blocked in the Document process? Please block out any sensitive data.

    Thank you!