Raspberry Pi and Unable to reach Smartsheet.com. Please check your Internet Connection.

BD

Hello Everyone.

We have been using 6 Raspberry Pi 4 Model Bs to show our Smartsheet dashboards. Recently 1-2 devices are periodically receiving "Unable to reach Smartsheet.com. Please check your Internet Connection." error message.

After speaking with customer support, I was informed that Chromium is not currently supported and the error message is driven by Smartsheets.

I don't believe it is network issue as I can turn the router on and off and we will not receive the error message.

After searching the community, I verified the project is not to big or has too many formulas. The Sheet has less than 150 rows with about 10 formulas.

Has anyone else had this issue and was able to correct it?

Thank you in advance.

Jeff Reisman

I used to use a Pi 3B as a media center controller, and then as a free Minecraft machine for my daughter. As I recall, Firefox worked okay on the version of Raspian I was running.

From what I understand, there's not an official Chromium OS app for Firefox, but you can install the Android app from the Play Store and run it. Worth a try?

bryan.krusch

What ended up being the solution? Switching to FireFox?

BD

For this exact problem, it turned out to be a setting on the router's advance page as there was not a good connection due to the location of the Pi"s. They were right on the edge of the signal. However, recently we been having various issues with chromium and Firefox on all Pi's. We were not having any issues on our window devices. We are now in the process replacing all our Pi's over to Windows mini computers and using the kiosk mode.