Add Shortcut to My OneDrive (for a Teams folder) Not Allowing Selection from OneDrive via Smartsheet

Hello -

I am planning on using Smartsheet to manage some of my tasks using a sheet in card view.

I want the documents that I attach to the cards to remain in a folder within a Teams site. I have used the Add Shortcut to My Files option in the SharePoint view of the Teams folder structure. This adds a shortcut to my OneDrive for easy access.

When I go through the steps to attach a file via OneDrive in Smartsheet, I can see the shortcut, click into it, and see my folders and files that are actually stored on my Teams site. When I select a file, however, it does not attach. Why is this?

Smartsheet should either fix/allow this functionality OR allow SharePoint/Teams as an option for uploading "links" to files.

Answers

  • Hi @CollabMeganPMP 

    Smartsheet cannot currently attach a file that's stored in Sharepoint/Teams, even if it's surfaced in OneDrive. You can find a list of all the supported third-party cloud storage services to upload as attachments in this Help Article: Attach a File or Link From an Online Resource

    Please also provide your feedback to the Product team through this form.

    Thanks!

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

  • @CollabMeganPMP
    @CollabMeganPMP ✭✭✭✭

    Thank you for responding. I did submit an enhancement request.


    Related- when I have a Smartsheet sheet as a Website tab in a Microsoft Teams channel and go to link to a file in OneDrive using the File Upload->OneDrive option, a blank webpage opens and does not allow me to traverse my OneDrive. If I do this operation outside of Teams through a web browser, start to finish, I am able to see the OneDrive file selection screen. Any ideas??

  • Hi @CollabMeganPMP 

    It sounds like there may be an issue with how Teams presents iFrame data; Smartsheet may not be able to help with this if it's specific to how Teams is presenting the File > Upload capabilities. I would recommend reaching out to Teams support with a screen recording.

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.