Field I'm on goes into edit mode and wipes out data

faisalmali

Hi, I have a problem that I can't figure out. In Project Plan and other apps, sometimes the field that I'm on automatically goes into edit mode and wipes out data. If I don't notice and move off the field, the value gets wiped out. I've lost valuable data multiple times. If I reboot my computer, the problem goes away at least for that day.

I'm working as a contactor at a Company so using my own computer. No one else in the Company has this issue (although it was mentioned that they have seen it in the past). My first time using Smartsheets.

Any help would be highly appreciated. Thanks!

Paul Newcome

Check to see if you have "Caffeine" installed/enabled on your computer. What this does is periodically "presses" the space bar to keep your computer from falling asleep. If you have a cell selected when this happens, it will register that the space bar was "pressed" and overwrite the data the same as if you had pressed it yourself.

Paul Newcome

Check to see if you have "Caffeine" installed/enabled on your computer. What this does is periodically "presses" the space bar to keep your computer from falling asleep. If you have a cell selected when this happens, it will register that the space bar was "pressed" and overwrite the data the same as if you had pressed it yourself.

faisalmali

Thanks for the quick reply! I will check.