Deleted users still appear when Sharing sheets

jb@59069
jb@59069 ✭✭✭✭✭✭

I have multiple users that are no longer with us, that still appear when I Share sheets, reports, etc.

Here's my process for deleting users:

  1. From Admin Center, I open Unlicensed Users
  2. Select the user by highlighting the 3 dots on the far right
  3. Select Remove Sharing
  4. Select Remove from Groups
  5. Select Transfer Owned items, transfer
  6. Delete User
  7. User disappears from the list

However, when I go to Share an item, some of these users still appear in the list of people to select from. Some of these users have been gone over a year.

Help! Thank you.

Answers