Partially missing resources after connecting sheet to Resource Management
Amy F
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I have entered my resources in Resource Management, but after connecting to a project, not all of my resources are populating in the sheet. I have a "talent pool" situation at the top of my sheet with dates and 1% allocated. Most of my resources are populating, but not all, even after being assigned to a task. Any thoughts?
Answers
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Hi @Amy F
Are all of your resources Members of your Smartsheet plan? They can be unlicensed/free users, but they would need to be associated with your Smartsheet organization to be matched up with the email address that's used in Resource Management.
See: Admin Center: Add, Edit, and Delete Individual Users with User Management
Cheers,
Genevieve
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@Genevieve P. Many thanks!! That was the issue.