Unable to Finish Smartsheet Foundations Path course quiz

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I've gone through the Smartsheet Foundations Courses and passed all the quizzes. They now all say completed. However, when I try to begin the Core Apps eLearning Skills quiz it tells me to go back and complete the Collaboration section. I go back to check that and it shows I have and passed the quiz on the third attempt with 100%. Is there something I'm missing? I tried contacting support and have received no reply.

Answers

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @BethWork

    I reached out to our Training team and they confirmed they were able to update your Core Apps eLearning Skills quiz to allow you access. You should be good to go!

    If you're still running into any issues, please respond back to the email they sent you or contact training@smartsheet.com.

    Cheers,

    Genevieve

  • Bill Roach
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    Same thing with my core app training modules. Showed not complete had to take again and still shows I cant take the end skills session. I emailed the training email and no response. This is a waste of my time.

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @Bill Roach

    Is it possible that some of the courses within the Core App eLearning don't have a passing quiz score? This would prevent you from taking the final capstone, even if you've completed the other courses.

    Cheers,

    Genevieve