User unable to open form link

Customer Service

I have our Smartsheet set to allow anyone with the link to fill out the form, but got a message from a user stating the link is not opening. I tested the link and it opens for me. Our user is in Argentine. Please advise next steps.

Customer Service

Disregard - we just heard the user that he had a connectivity problem yesterday, the user was able to submit the form this morning.

Andrée Starå

Hi @Customer Service

I hope you're well and safe!

Excellent! Glad you got it working!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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