Document builder not loading in Sheet Summary Report


I am testing a new process where individual sheets have a sheet summary. The sheets will then roll up to a sheet summary report where I'd like to use document builder to generate PDF documents with each row's information. When I go to right click on the rows in the sheet summary report and select document builder, I get prompted to "sign in with smartsheet". When I click on that, it just keeps reloading the same page and document builder never loads. I've tested the same function on a row report and document builder loads just fine. Is there a reason document builder works in the row report and not the sheet summary report?