Active email link in Form Submission and Form Description?
Hi,
I'm new working with Smartsheets and would appreciate any help!
- After a form is submitted, I would like the Form Submission text to include an active email link to open a user's Outlook email (our default) with a new message. However, I can't find a way to create an active link in the form submission text. Any ideas would be great.
- In the Form description that displays at left of the form, I would also like to include an active email link. It seems this is set up to work. I see a "mailto" field display when I highlight the email address and select the hyperlink icon. Next, I add the email address after the "mailto:" However when I open the form and click the email link, it triggers a browser window instead of triggering a new email message window.
I've been looking on the forum trying to find answers without any luck. Any assistance would be awesome!
Thanks!
Answers
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Hi @Karen C.
I hope you're well and safe!
Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
Here's a possible workaround or workarounds
- You could open up another webpage or similar after submission where you could include the mailto link.
I'm not sure it will work because each time I tried something similar to what you described, the browser blocked it.
Would that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have used an URL shortened and it allowed me to put shortcuts on dashboards that trigger an email window. Maybe it will also work in your case
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Thank you, @Andrée Starå - I will take time to suggest that.
Many thanks, @Paul H - I appreciate the heads-up on what worked for you. I would love to use it. I'm a little wary of the security of the shortener. I'll check into it.
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Happy to help!
To add to Paul's excellent suggestion. You could use a well-known link shortener instead, like Bitly or similar.
✅Please support the Community by marking the post(s) that helped or answered your question or solved your problem with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Perfect, thanks for the recommendation!
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
@Andrée Starå @Karen C. I agree it would be great to be able to include an email link within a form to direct people to an acct manager or for questions. I'll submit a platform improvement. I want external vendors to be able to contact an account manager for a form I can't provide a link to within the form due to security reasons.
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