What is the fastest way to attach an email file (file type - .msg)?

Jeremy Decot

What is the fastest way to attach an email file (file type - .msg)? I am currently saving in Outlook. Then going in and attaching it to a comment regarding the email we received. The Add In for Smartsheet in Outlook does not quite hit the mark as it turns it into text with any attachments in the email but this eliminates the ability to then reopen that email later if I need to reply to it. Which is why I need it to stay in the Outlook file type.

If there are no faster option I wonder if at some point they could add that ability...

Thank you fellow SS users!

Genevieve P.

Hi @Jeremy Decot

What you're currently doing is what I would suggest at this time. Please provide your feedback to the Product team by filling out this form, here! It would be helpful for them to know more details about your specific use-case.

Cheers.

Genevieve