I created a sheet from JIRA and I set a filter to show only open tickets but every time I select the data the sheet is showing "Non filtered data". Thanks.
Sorry, I missed the part in your screenshot where you were trying to add it to a graph on a dashboard. If you point a graph from a dashboard directly to your sheet, it's going to look at it unfiltered. Instead what you want to do is create a report from your sheet that is filtered to not show Closed or Withdrawn. Then create your graph on dashboard from the report instead of the sheet.
Try creating the filter with a condition "is one of" and select all of the Status that aren't Closed or Withdrawn.
@Matt C. I created a new filter using your recommendation but still showing all items of the status. When I try to add the filtered data to the dashboard still showing "Closed" and "Withdrawn".
@Matt C. I create a Report using the smartsheet and it works! Thanks
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