Cannot open attachment in confirmation email

Gia Thinh
Gia Thinh ✭✭✭✭✭✭
edited 05/19/22 in Smartsheet Basics

Hi,

After fill in the form and upload a file, and check "Send me a copy of my responses"

I received a confirmation email as below

But when I click on the File attachment, it did not open the file. It seems that is just a text.

How to open the file attachment? Can you help?


Gia Thinh Co. - Smartsheet Solution Partner.

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