Validation - mutlti Line text box not working


Hi, I have not selected Required. For Validation, I chose NO Validation. It let's me click on Mult-Line Text but then it immediately switches my Validation to Phone and changes back to Single-line. I have an enterprise level account.

None of the work-arounds that were mentioned worked for me.


  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @SShah

    Would you be able to provide more information about the specific field that you're using in this form, and what you want the end-goal to look like?

    Can you also try creating a completely fresh, new form to see if the same issue occurs on that same field in the new version?

    I would like to try and replicate what you're seeing, but as long as I'm working in a Text/Number field and I have No Validation selected, I'm able to add a multi-line option to that field. Do your Form Settings look like this for that field when you save?