Has anyone experienced their sheets not loading causing a read-only view? See error screenshot below

Answers

  • Meg Y
    Meg Y ✭✭✭✭✭✭

    @Candy C - I usually see this screen when there is a potential issue with Smartsheet.

    Are you signed up to receive Smartsheet Status alerts? If not, here is the link

    https://status.smartsheet.com/

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    Meg Young mmyoungconsulting@gmail.com. Certified in Core Product, Project Management, and System Administration

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  • Candy C
    Candy C ✭✭

    Thanks @Meg Y, I checked the Status page every hour but still nothing on any kind of issues. Still not able to access my sheet since this morning unfortunately and this is affecting all the Dynamic Views using this sheet as a source.

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  • Genevieve P.
    Genevieve P. Employee

    Hi @Candy C

    If you're still experiencing issues with this one specific sheet, please contact Smartsheet Support with the Sheet URL and screen captures, along with when this started happening, and what browsers and networks you have tried.

    Thank you!

    Genevieve

    Need more information? 👀 | Help and Learning Center

    こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions

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