Missing field in Alert automation

twarner

I've setup a time based alert to go out to a number of contacts based on several different Contact type cells. The alert has been configured to include many cells in the alert email, as well as using a few Placeholders in the message itself.

Most of this works as expected. However, there is 1 field that is not showing up in the list of fields. It is a multi-Contact field. It is the right most field in the sheet (in case that has any bearing). I have other multi-contact fields selected to include in the alert that are showing up just fine.

Any ideas of why this one field would not show up in the alert email?

Here is the trigger and conditions:

Here is the alert with the field in question highlighted:

Here is the column description for the field in question:

Thank you for your help.

Tony

Paul Newcome

What do you mean by it isn't showing up? It isn't showing up where exactly?

Andrée Starå

Hi @twarner

I hope you're well and safe!

Is there any difference between the multi-contact columns that show and this one that doesn't?

If there isn't, and If you haven't already, I recommend reaching out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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