Automation workflow
Hi there,
I would like to setup automation cases like if there no update on specific row by the member for somedays let's say oneweek i want to send automatically send reminder to the row member to update that
Best Answer
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Is there a specific field or fields that the member would be updating? If so, you could handle this using a helper column and a couple automations:
Create a helper column, formatted for Date, called "UpdatedDate".
Create a "Record a Date" automation rule triggered by a row being added that records the current date in the UpdatedDate column.
Create a "Record a Date" automation that is triggered by a change to the fields the person would be updating.
Create your "Alert Someone" automation that is triggered when a date is reached, when UpdatedDate is 7 days in the past.
So now, the UpdatedDate gets reset anytime someone updates one of those fields, and then if 7 days go by without an update, the alert is sent. If you have some kind of Status field that indicates a row is completed, you can add that as a condition to your Alert Someone automation, as in only send the alert 'If Status does not equal Complete'.
Regards,
Jeff Reisman
Link: Smartsheet Functions Help Pages Link: Smartsheet Formula Error Messages
If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!
Answers
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Hi,
First add a column of type autonumer/modified .
then create a workflow, such as:
and it should do the work :)
-
Is there a specific field or fields that the member would be updating? If so, you could handle this using a helper column and a couple automations:
Create a helper column, formatted for Date, called "UpdatedDate".
Create a "Record a Date" automation rule triggered by a row being added that records the current date in the UpdatedDate column.
Create a "Record a Date" automation that is triggered by a change to the fields the person would be updating.
Create your "Alert Someone" automation that is triggered when a date is reached, when UpdatedDate is 7 days in the past.
So now, the UpdatedDate gets reset anytime someone updates one of those fields, and then if 7 days go by without an update, the alert is sent. If you have some kind of Status field that indicates a row is completed, you can add that as a condition to your Alert Someone automation, as in only send the alert 'If Status does not equal Complete'.
Regards,
Jeff Reisman
Link: Smartsheet Functions Help Pages Link: Smartsheet Formula Error Messages
If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!
-
Thank you!
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