permission issue desktop vs mobile
Good afternoon Smartsheet community. I have run into an issue with permissions. An individual has been given permissions at the "commenter" level on a workspace. The workspace has two sheets in it. It shows the permission as a commenter when I look at it from my computer.
However, when the individual goes through the app via their phone or tablet, it states the person only has "viewer" permission. What would be causing it to be different using a mobile device?
I haven't had this issue with others who have the same level of access, commenter, it is only this one individual. How do I correct this?