Include attachements on message only alerts
Hi,
How do we include the attachments on message only alerts
Regards
J Tech
If my response has helped you in any way or provided a solution to your problem, please consider supporting the community by marking it as Insightful, Vote Up, or Awesome. Additionally, you can mark it as the accepted answer, which will make it easier for others to find a solution or get help with a similar issue in the future. Your support is greatly appreciated!
Answers
-
Hi @J Tech
There isn't a way to include attachments with message only alerts. To include attachments, you would need to allow the alert to send out the attachment "field":
See: Customize the content of your alerts and requests
Keep in mind that attachments will only be sent with a notification if it's added at the same time as the trigger (or if it is the trigger). The article above has more information on this.
Cheers,
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now -
Hi @J Tech
I hope you're well and safe!
To add to Genevieve's excellent advice/answer.
Here's a possible workaround or workarounds
- Use an Update Request instead because then all the attachments are included.
Would that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.3K Get Help
- 364 Global Discussions
- 200 Industry Talk
- 428 Announcements
- 4.4K Ideas & Feature Requests
- 137 Brandfolder
- 129 Just for fun
- 128 Community Job Board
- 446 Show & Tell
- 28 Member Spotlight
- 1 SmartStories
- 283 Events
- 35 Webinars
- 7.3K Forum Archives