Offline Forms

AuRedneckPrincess

Can anyone tell me if offline forms is available yet????

Cheers!

Genevieve P.

I'm glad to hear you're able to access this feature, now! Thanks for following up.

Genevieve P.

Hi @AuRedneckPrincess

Yes! Take a look at this announcement post for more details:

NEW: Submit offline forms on mobile

Allegra Silcox

Jul 13, 2022

Hi Community, 

Have you ever tried to submit a form on the Smartsheet mobile app, only to realize you had no internet connection? Whether submitting expenses on a plane or safety inspections on an oil rig, you need the ability to capture information anywhere!

https://us.v-cdn.net/6031209/uploads/7KKQKLCMHW89/57582-mobile-offline-forms-email-image.png

Now, the Smartsheet mobile app allows users to mark a form available for offline use, so you never miss a submission. Without a connection, you can launch the mobile app and see your offline forms. Submissions will automatically send once a connection is re-established. 

All users on all plans can take advantage of offline forms, and admins on Enterprise plans can disable offline forms for their entire organizations. Learn more about how your organization may be affected, and how to disable offline capability in the Admin Center.

Get started by downloading the latest version of the app today via the App Store for iOS or the Google Play store for Android. Check out the help article for instructions on how to mark your forms for offline use. Interested in what else the mobile app can do? Read 5 reasons customers are using the Smartsheet mobile app.

You can also stay informed by Subscribe to receive product release updates for curated news of recently released product capabilities and enhancements for the platform of your choosing, delivered to your inbox. As new releases occur, you will receive a daily email with news of what's released. (Emails will only send daily, Monday-Friday, as new releases are available).

Allegra Silcox

Product Marketing Manager

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View Post

Cheers,

Genevieve

AuRedneckPrincess

but when will it be available? i have checked all my devices and the Make offline or the offline section are no where to be found. there is also no update available for smartsheet either in the app store

Genevieve P.

Hi @AuRedneckPrincess

This is currently available in the newest version of the mobile apps! Go to the sheet with the Form from your app, then click on the three dots in the top right corner for the Form Settings:

If you do not see this option, check the Google Play store or the App Store to make sure you have the most up to date version of the App with the newest releases from Smartsheet.

Cheers,

Genevieve

AuRedneckPrincess

Yes i do have the latest version according to the app store. same on my ipads, but this option is still not available.

Genevieve P.

Hi @AuRedneckPrincess

If you're not seeing this option, please have the System Admin for your organization ensure that this feature is turned on for your account, see: Admin Center: Manage Security & Controls

If you can confirm it's toggled on at the Account setting yet you're still not seeing this option in the app, can you confirm what sharing permissions you have on that sheet?

Thanks!

Genevieve

AuRedneckPrincess

i am the system admin. no need anyways now. They didn't send out the updated until late last night. Devices have them now. thanks for helping though

Genevieve P.

I'm glad to hear you're able to access this feature, now! Thanks for following up.