One email, two sections

Coop22

I've been tasked to send an email once a week that has a couple of conditions using automations. One of the conditions is the platform that is being used. Currently I can get Smartsheet to send an email for both platforms, but, the person requesting would like for it to be in one email with two separate groups of rows. Is that possible?

Paul Newcome

The email will send based on the row that triggers it. It cannot separate rows within the same email. You would need to send two separate emails and/or have them on two separate rows.

Andrée Starå

Hi @Coop22

I hope you're well and safe!

Not sure I follow! Can you elaborate and maybe share an example/sketch?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Paul Newcome

The email will send based on the row that triggers it. It cannot separate rows within the same email. You would need to send two separate emails and/or have them on two separate rows.

Coop22

@Andrée Starå, @Paul Newcome answered my question! I was pretty sure that this was the answer, but didn't know if there was some special trick that I didn't know about.

Andrée Starå

@Coop22

Happy to help!

I think we could do it with a workaround (If I understand what you need correctly), but I need more information on how you'd like it structured.

Coop22

Email.PNG

@Andrée Starå the email is currently structured like this, where it sends multiple rows in one email. However, due to the condition in the automation, I have to send two separate emails. Ideally, I would send one email and it would have each system grouped so that the groups of rows would have a space between them.

EX:

For system 1

Column headers

row 1

row 2

For system 2

Column headers

row 1

row 2