Need help on a Simple Automation to send an email notification

Morgan D

I am still pretty new to Smartsheet and although I have set up a few simple Automation for some Smartsheets, I'm having trouble setting up my current one (I am not getting the notification Emails).

There is a column in a Smartsheet (LV Complete (Actual) that is auto-filled in from another Smartsheet that I do not have access to. I am trying to create a email notification for when that date is auto-entered into the Smartsheet that I am working in.

Here is what I currently have set up that I thought would work:

It looks like it should work, but I am not getting the notifications when a date is entered.

Can anyone suggest a way to make this work?

Thank you,

Morgan.

Andrée Starå

Hi @Morgan D

I hope you're well and safe!

Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Morgan D

https://community.smartsheet.com/discussion/comment/338131#Comment_338131

@Andrée Starå

Andree, thank you for the response and suggestion for the possible source of why this is not working for me.

I checked my Notification Settings under my Personal Settings and the "Include my changes in sheet notifications" box is already checked.

Thank you,

Morgan

Andrée Starå

@Morgan D

Happy to help!

Strange!

Try making a copy of the Workflow and see if that works.

Did it work?

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!