Using text building blocks within automation and update requests
I have built a sheet for lead management.
Now, I think about building another sheet where I put text building blocks with corresponding numbers inside that I can use within the automation process f.e. update requests.
text 1 = good morning
text 2 = thank you for your request
text 5 = please find attached ...
text 3 = kind regards
Preferably, I would like to set automation processes where I can say:
1) if there is a startup asking for a whitepaper or e-book Smartsheet sends text 1, 2, 3
2) if there is a private person asking for an offer - Smartsheet sends text 1,5,3
and so on.
Do you think this is somehow convertible ?