Hi
I have a sheet set up to track an award process for employees. Overview of process is:
Employee complete nomination form set up in smartsheet
Approval request triggered to Line Manager, (if approval is not completed a 10 day chaser is sent) example of chaser automation which works:
Once Line Manager has approved an automation is triggered to the P&L approver to submit their approval
I am having issues setting up similar automations for P&L approval chasers at 10 days. I have attempted to set up in the same way but the issue is that once Line Manager submits approval this seems to be triggering the usual P&L as well as the 10 day chaser even though the trigger has not occurred to set this automation off -( star in 1st P&L chaser is not starred in sheet)
Anyone know what i am doing wrong here?