Is Smartsheet Down?

Wesley De La Harpe

Hello,

I have a form which has stopped functioning (says success on completion but not adding the rows) as well as other sheet workflows that send automated notifications that are not working either.

they are separate sheets and worked up until 1 hour ago.

can you confirm back end is functioning correctly ?

Kind Regards,

Wesley.

Bernadette

I encountered the same issues just now, any feedback from the support team?

Thanks

Andrée Starå

Hi @Wesley De La Harpe @Bernadette

I hope you're well and safe!

At the moment, this is the only known issue.

Regional intermittent slow loading

Monitoring - We’re monitoring some customer reports from Australia and New Zealand regions with intermittent networking issues between their ISPs and US-based web applications. If you’re experiencing these issues, please contact your ISP to investigate.

Aug 23, 20:12 PDT

If you haven’t already, I recommend reaching out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå

@Wesley De La Harpe @Bernadette

Smartsheet is aware of the issue.

Forms Submission Errors

Incident Report for Smartsheet

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Investigating

We are currently investigating an issue where forms appear to submit as expected; however, entries are not added to the sheet

Posted 6 minutes ago. Aug 25, 2022 - 03:22 PDT