When I submit a form, the row is not generated in the smartsheet.

JonBeaumont

I have created a form that has worked in the past. But I have made a submission, and also toggled on the setting to send a copy to my work email so I know that it did submit properly, but it is not populating on the smartsheet.

I have checked the activity log and the row has not been added. I've also checked at the bottom of the sheet etc. and there is nothing.

I have also searched the unique Quote Number that I made for it, and it does not show up anywhere.

Any ideas on what is going on?

Andrée Starå

Hi @JonBeaumont

I hope you're well and safe!

Smartsheet is aware of the issue.

Forms Submission Errors

Incident Report for Smartsheet

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Investigating

We are currently investigating an issue where forms appear to submit as expected; however, entries are not added to the sheet

Posted 6 minutes ago. Aug 25, 2022 - 03:22 PDT

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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