Tableau Smartsheet WDC -Unable To refresh smartsheet datasource in tableau server


I have a smartsheet sheet published as a datasource in tableau server. The initial connection to smartsheet from tableau desktop is made using WDC . the said WDC is enabled in the server with the refresh status also set as allowed.

This is the result for "tsm tsm data-access web-data-connectors list" command


Status: Enabled

Refreshes for Web Data Connector-based Data Sources: Enabled


Name         URL               Secondary



I am able to connect to the smartsheet from tableau desktop and publish a datasource to the tableau server , but whenever I am trying to refresh the datasource I am not able to do it with an error message as shown below


"This job failed on 1 Sep 2022, 12:41 PM after running for 0.0 min because of: java.lang.RuntimeException: An error occurred when refreshing extracts for the Datasource 'Smartsheet for Tableau'; Web Data Connector with URL is not in the list of allowed web data connectors or does not have the correct configuration. Refresh skipped. For help, please refer to: (errorCode=60007)"


Can anyone tell how can i fix this